(Remote) Business Analyst - Information Technology Services

Information Technology Services at West Virginia University is currently accepting applications for a (remote) Business Analyst to join our Application Development and Integration Services team.
About the Opportunity The Business Analyst will participate in initial project assessments, plans, and estimates.
Throughout your day, you will utilize standards in the delivery of plans, designs, program modification, testing and installation of project work.
Each step of the way, you will work along with technical and functional team members, recommending design/system alternatives or approaches to WVU’s systems requirements.
You will be part of the development process within the operations group; however, you will work independently and take ownership of projects while consulting with other team members for guidance and support as needed.
We strongly believe in work-life balance and keeping time for things we love outside our work.
WVU offers generous benefits, including: 37.
5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year or more based on years of service (employee leave) 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments.
Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks.
Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
Wellness programs What You'll Do Participate in initial project assessments, plans, and estimates.
Utilize standards in the delivery of plans, designs, program modification, testing and installation of project work.
Recommend design/system alternatives or approaches to WVU’s systems requirements.
Effectively utilize technical/application analytical skills in the documentation of requirements, process flows, use cases, system design, technical specifications, test cases, system setups, policies and procedures, and delivery of ITS projects in accordance with WVU standards.
Identify areas of application and technical weaknesses and recommend alternatives and solutions.
Identify gaps and weaknesses in organizational processes or procedures and recommend solutions.
Analyze and document business processes and Identify opportunities for improvement.
Understand and adhere to established project management policies and procedures, including meeting project work plans, status reports, and documentation.
Follow established methodology to complete project deliverables on all assigned tasks within deadlines.
Understand and work toward the attainment of WVU’s strategic and operational goals.
Invest time and effort to continually learn and stay current on changing technologies and applications.
Continually evaluate, research, develop, and maintain solutions using evolving methodologies to keep pace with new technologies.
Serve as liaison and establish positive, professional relationships with technical and functional staff related to specific business applications.
Foster an environment of teamwork and professionalism by effectively working with others to accomplish project deliverables by sharing knowledge and ideas.
Establish proper communication channels with project team personnel and respond appropriately to all concerns.
Communicate information clearly, accurately, and in a timely manner to project team members.
Communicate clearly and concisely in written and oral formats.
Work under the direction and supervision of Lead Senior Business Analyst resources to develop expertise within the technical areas assigned.
Support WVU’s confidentiality and security policies and ensure application compliance.
Provide support for University applications.
Create, submit, and manage change request tickets including the following: Coordinating testing & obtaining change request approval.
Creation of service transition plan.
Ticket closeout and communication.
Qualifications Bachelor’s degree in computer science or related field, or an equivalent combination of education and directly related experience.
A minimum of four (4) years of combined experience in the following: Experience with defining problems, collecting data, gathering requirements, and establishing structure and analysis for complex business issues.
Experience in writing technical design/solution documents.
Experience in business process analysis and improvement.
Experience with higher education software is preferred.
Experience in research, academic or healthcare setting is preferred.
Excellent organizational skills Proficiency in conveying ideas to both technical and non-technical individuals.
Skill in leading discussions among multiple subject matter experts to extract their insights and achieve consensus.
Proficiency in communication (both oral and written), problem-solving, and process analysis.
Sound understanding of IT processes and system workflows.
Comfortable with presenting and communicating to audiences with technical and business backgrounds.
Aptitude for analytical thinking and process assessment.
Proven capability to collaborate effectively within teams of varying skill sets, adeptly managing numerous tasks and priorities as required.
Comprehensive knowledge of the Software Development Life Cycle and agile/scrum development methodology Familiarity with PL/SQL and SQL.
Extensive familiarity with business application development methodologies.
Comprehension of logical and physical database design and modeling.
Adaptable and quick to acclimate evolving technical landscapes.
Proficient use of Excel, PowerPoint, Word, and Visio software.
Understanding of industry best practices within the higher education industry.
Ability to devise holistic solutions that consider consequences and provide feasible resolutions.
Familiarity with Ellucian Banner, WorkDay, Atlassian (Jira/Jira Service Management), Oracle EBS, and Integration solutions that leverage API frameworks is preferred.
About WVU At West Virginia University, we leverage our talents and resources to create a better future for our state and the world.
As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state.
The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley — the contributions of WVU employees directly impact the 1.
8 million people of West Virginia every day, no matter their role or position.
Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights.
After all, when you're a Mountaineer, impossible is just another mountain to climb.
Creating an inclusive, engaged, and dynamic learning environment is core to WVU’s academic mission.
We welcome candidates who can contribute a range of ideas, approaches and experiences.
West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity.
The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Mar 8, 2024 Posting Classification: Non-Classified Exemption Status: Exempt Benefits Eligible: Yes Schedule: Full-time